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User Experience (UX)
As product managers, we want to deliver products that our customers will love and this means that (among many other things) we need to know about User Experience (UX) - the process of designing products that are useful, easy to use, and delightful to interact with.
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Topic videos

48:08
Developing a customer centric mindset by Amon Kiplagat
Amon Kiplagat, Founder and CEO Hyve, discusses how product managers can engage with customers and build better relationships by adopting a customer-centric mindset.

18:27
Building a new Social Future by Aditya Mukherjee

24:25
How Accurate Is Your UX Research Data? By Martina Kuvalja

26:40
Driving Growth vs Building Core Value by Roan Lavery

14:20
Mapping Experiences by Jim Kalbach
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Leon Barnard
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